Good Plugin, Bad Company

  • The plugin is OK. It works, although it can be sluggish. My problem is with the company. When my client’s site no longer needed the plugin, I de-installed it and allowed the license to expire.

    Since then, no matter how many times I unsubscribe, no matter how many times I ask for my information to be deleted, no matter how many times they assure me it has been deleted, I get a CONTINUAL STREAM OF SPAM asking me to renew my license.

    These people are incorrigible. If you can find another plugin to do the job, DO IT! You will never get free of these people.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, @rjriso .

    Thanks for getting in touch and for using Gutenberg Block for WooCommerce Product Table, which is for our premium plugin that you purchased, WooCommerce Product Table.

    (1) The plugin is OK. It works, although it can be sluggish.

    I reviewed the previous support requests that you sent via our Support Center, but fail to find any where you mentioned experiencing this, which sounds to be a performance issue for the product table(s) on your site.

    Please note that the default way that the product table works is it pulls (directly from the WordPress database on your site) and displays (in the browser) the product data values of the entire contents of the table on page load. Doing this for too many products or for too much product data at once when the page loads on your site can cause the sluggishness you’ve mentioned experiencing.

    The solution to this is to reduce the number of products and/or amount of product data that is pulled and displayed on page load. To do this, please see our suggestions at The product table is loading too slowly.

    I hope this makes sense and helps.

    (2) …no matter how many times I unsubscribe, no matter how many times I ask for my information to be deleted, no matter how many times they assure me it has been deleted, I get a CONTINUAL STREAM OF SPAM asking me to renew my license.

    I’m sorry to hear this. I also see that you’ve sent 3 other messages/replies over the weekend regarding this concern. Our support team (which operates at reduced capacity on weekends) has already taken note of all your messages but have held off sending you any replies (as you’ve made it clear that you do not want to hear from us) until we have more information about the issue from our developers (who I hope you’ll understand are not in on weekends).

    I will let you know as soon as I hear back from our development team and have more information about your concern.

    Best regards,

    Thread Starter RJRISO

    (@rjriso)

    I sent my first message prior to 6/28, two weeks ago.
    Don’t respond, just fix it. Purge my information.

Viewing 2 replies - 1 through 2 (of 2 total)
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